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Alpine LA Properties Rentals FAQs

LEASING

What are the qualifications to apply for an apartment with Alpine LA Properties Rentals?

 

Approvals are based on the following factors:

1) Credit score

2) Income and verification of employment

3) Landlord verifications 

4) Maximum two collections allowed on credit report

5) Minimum bank balance of $1000

6) Minimum one-year credit history regardless of score; otherwise, co-signer may be required.  

 

All applicants must submit an online rental application, which includes a credit screen and background check. 

 

You must provide: 

  1. Copy of government-issued ID

  2. 2 most recent bank statements

  3. 2 most recent pay stubs

 

Self-employed applicants must submit their most recent tax return and last 6 months of bank statements.

 

We require all applicants to have a minimum of 550 credit score and earn 2 times the amount of rent to apply. 

  • If an applicant’s credit score falls between 550-649, to qualify, they must have a cosigner OR approved by Guarantors.  

  • No evictions

  • To be considered a valid cosigner, all co-signers must have a minimum credit score of 650 and earn three times the amount of rent.

Will international applicants be accepted? 

 

All international applicants are invited to apply using ID, Passport, F-1 and J-1 Visas, and proof of a U.S. bank account.

 

How do I apply?

 

Request an online application from our leasing associates or on-site managers. They will send you an online application along with a handy list of all requirements and documents needed to complete it. A $150 holding deposit is required to reserve the unit. The holding deposit will be applied toward your security deposit.

 

What do I need to pay and prepare for my move-in?

 

Residents are required to pay the deposit and the first month’s rent before moving in. Our standard security deposit is equal to one month’s rent. We require the following documents on or before move-in: proof of renter’s insurance and utility account set-up information.

 

How do utilities work? Do I need to pay for them?

 

Each property may differ when it comes to which utilities are charged. Be advised that the manager or leasing associate will confirm which utilities you must sign up for, if any, and which will be charged to your ledger. We use a standard system called RUBs to divide our utilities per unit. In this process, the owner pays 25% of the bill off the top, and 75% is billed back to residents based on apartment square feet, number of tenants in the building, and total building occupancy. The process of billing residents back is allowed by HCIDLA based on the lease agreements signed by each tenant.

 

Do I need to get renter’s insurance?

 

It’s a common misconception that the property owner’s insurance covers your personal belongings in the event of fire, flood, theft, accident, etc., but this is not the case. For this reason, your lease requires you to carry renters insurance sufficient to cover you and your stuff. Please ensure your coverage is up-to-date.

 

Can I bring my pet? How much is pet rent?

 

Our communities are pet-friendly. Applicants must notify our leasing team that they will be bringing a pet along so that they can be added to the lease. The pet deposit is only $200, and pet rent is $35/month for each pet, with a maximum allowance of two pets. If you decide to add a pet later on, you will need to notify your manager so that we can add the pet to the lease and have you submit a pet application.

 

Are there pet restrictions?

 

Yes, below is a list of dog breeds we DO NOT currently accept.

·        Pit Bulls & Staffordshire Terriers

·        Doberman Pinschers

·        Rottweilers

·        German Shepherds

·        Chows

·        Great Danes

·        Presa Canarios

·        Akitas

·        Alaskan Malamutes

·        Siberian Huskies

·        Wolf-hybrids

·        Mastiffs

Resident Portal

Why do I need an appfolio account?

 

Appfolio will allow you to do the following with ease:

 

  1. Make rent and utility payments 

  2. View your entire account ledger and payment history

  3. Update your contact information

  4. View your maintenance requests

  5. Give your 30-day notice

Rent & Utilities

When is the rent due?

Rent is due on the 1st and late after the 5th. You can pay by money order, cashier’s check, personal check or online through your Appfolio account.

 

What is RSO and why must I pay that $1.61 monthly fee?

Rent Stabilization Ordinance (RSO) is a monthly billing of $1.61 for registration. The County’s Rent Stabilization Ordinance is a local law that limits rent increases above the allowable limit within 12 months, and provides “just cause” eviction protections for most residential rental units in the unincorporated areas of Los Angeles County. The RSO went into effect on April 1, 2020.

You can check the HCIDLA website here for more info:  https://hcidla2.lacity.org/residents/rso-overview

What is SCEP, and why must I pay that $2.83 fee each month?

SCEP stands for the Los Angeles Systematic Code Enforcement Program (SCEP) fee. Annually, the City of LA charges building managers a fee for code enforcement and routine property inspections, and the landlord can bill back half of the fee to residents at $2.83 per month as a fee.

Apartment Living

What are the rules around noise?

Quiet hours are enforced at all properties. While consideration at all times is appreciated, please be mindful of your noise level from 10:00 PM to 8:00 AM, as stated in your lease agreement and according to the Local Noise Ordinance Laws.

Am I allowed guests?

Yes, however, residents are responsible for their guests and must inform them of any house rules.

What happens if my neighbor does not curb their pet?

Pet owners must pick up after their pets; if not, you may be issued a $75 fee in your ledger.

Maintenance

How do I handle an after-hour maintenance emergency?

 

Emergencies

If you are experiencing a life-threatening emergency or feel unsafe - call 911.

 

Urgent Repairs

Some repairs can’t wait until the next business day. If there’s a major plumbing leak, lack of hot water, fire, or smoke, etc. – something that affects the habitability of your place - please call your property manager so they may send someone as soon as possible.

 

What do I do if there is no power or gas or water in my apartment?

 

Most of the time, water, gas and power outages are caused by two things: either there is an area-wide outage, or somehow a bill for your unit didn’t get paid. Either way, first contact the relevant utility provider to rule out an issue on their side. (SoCal Gas: 1-877-238-0092, LADWP: 1-800-DIAL DWP) Otherwise, contact your management.

How do I maintain my plumbing and prevent plumbing issues in my apartment?

If water leaks, check the valve at the source and turn it off. If you have a backup in your sink, help prevent water damage by emptying the water before it overflows. Everyone’s help is necessary in keeping the plumbing working. Please keep foreign objects from dropping down garbage disposals, sinks, toilets, and bathtubs. You should always dispose of food in the garbage, use plenty of water when using the disposal, and regularly clean your sinks and bath drains.

How are maintenance requests handled?

We ask that you create a work order for all other matters through the online resident portal. The resident portal is how we keep track of everything - it’s super important to have this written record of your maintenance request.  Please be advised that we must attend to work orders in order of urgency and if it’s been more than one week, please follow up with your property manager. You may submit a work order by logging into appfolio and clicking on service requests.

How does trash collection work?

Use trash bags so that garbage will not leave odors or a mess. Residents are responsible for breaking down any large items and taking them to the main trash room/ recycle bins area. Do not leave items outside of bins. If caught, you may be issued a $75 fee. 

Where can I dispose of my large furniture?

Bulky Item Pickup: If you would like to dispose of a large piece of furniture, please call the city at 311 or download the 311 LA app to assign it for pick up on the curb.

Move-Out Requests

How does giving my 30-day notice work?

 

Your lease automatically becomes month-to-month after the initial term. When the lease ends, you may leave at any time, provided you give us 30 days advance written Notice to Vacate. 

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