Maintenance Requests

If you are experiencing a life-threatening emergency, medical issue, criminal activity, fire, major disturbance, or any urgent safety concern, please call 911 immediately.


For emergency maintenance issues such as a plumbing backup, water leak, loss of electricity, no water service, or a burst pipe, please contact your property manager or our 24-hour emergency maintenance line at (213) 214-3790.


Common DIY Maintenance

Can't find what you're looking for? Reach out to your manager to submit a maintenance request.

Unclogging a Toilet

A clogged toilet can be frustrating, but it’s often an easy fix that doesn’t require a plumber right away. Before submitting a maintenance request, try resolving the issue yourself by following the step-by-step video linked below.

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Shutting Off a Running Toilet

If your toilet won’t stop running or you need to make a repair, the first step is to turn off the water supply. While it’s a simple process, it may be unfamiliar if you’ve never done it before.

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Clearing a Garbage Disposal Jam

Learning how to safely unclog your garbage disposal can save time and prevent unnecessary stress. Understanding what causes blockages can also help you avoid future issues.

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Resetting a Tripped Breaker

Using multiple appliances at once can overload a circuit and cause the breaker to trip. Fortunately, resetting it is usually quick and easy, though repeated trips may indicate the circuit is overloaded.

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Resetting a GFCI Outlet

A tripped GFCI outlet is designed to protect you from electrical hazards. In many cases, restoring power is as simple as pressing the reset button, though frequent tripping may require additional troubleshooting.

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Replacing a Light Bulb

Changing a light bulb is typically straightforward, but it’s important to follow proper safety precautions to avoid injury or damage.

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Turning Off Sink Angle Stops

If you notice a leak under your sink, shutting off the angle stops can quickly stop the water flow and help prevent further damage until repairs are made.

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Cleaning an Air Conditioning Unit

Regularly cleaning your AC unit helps prevent mold and mildew buildup, improves efficiency, and can extend the lifespan of the system. A clean unit also uses less energy.

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Cleaning a Kitchen Sink Drain

Routine drain cleaning and deodorizing can help prevent odors and reduce the chance of clogs. In some cases, debris buildup may require a deeper manual cleaning of the pipes.

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